Upon receiving a referral, individuals are contacted as soon as possible to set up services, which begins with a Families First Center intake.

Intakes are scheduled with all clients who are receiving direct services from our team.

For those receiving supervised visitation/parenting time services, Families First Center will contact the custodial parents, legal guardians, or placement after an intake is complete to gather their availability. Once availability is received from all parties, Families First Center will compare availability with the Center's current openings, making the best effort to accommodate all schedules so services can start as soon as possible. There may be times when Families First Center is unable to accommodate all party's availability restrictions at the time of referral. In these situations, families may be placed on a waitlist and in these instances, families are also encouraged to explore other service providers.